Terms
These terms explain how we present products, handle orders, and support customers buying electronics from SES ICT HUB in Kenya.
We work to keep titles, specifications, photos, stock status, and descriptions accurate. Product details may be updated when stock changes or when a specification needs correction. Please confirm any critical requirement before payment or dispatch.
Prices are listed in Kenya shillings and may change based on stock, supplier cost, promotions, or correction of an error. A product shown online is not reserved until our team confirms the order and payment or delivery arrangement.
Some devices are brand-new. Others are Ex-uk Grade A refurb or locally tested pre-owned stock. Product pages may show condition, grade, warranty, charger status, or cosmetic notes where available. Ask our team for current photos or condition confirmation before buying if this matters to your decision.
Pickup is available at Tembo Cooperative House, 3rd Floor, Room 1, Moi Avenue, Opposite Bihi Towers, Nairobi. Nairobi delivery and countrywide courier options depend on item size, location, timing, and payment arrangement. Delivery costs and timelines are confirmed before dispatch.
Payment options may include M-PESA, bank transfer, card-supported arrangements, and pay on delivery where applicable. Outside Nairobi, payment before dispatch may be required. Customers are responsible for providing correct payment, contact, and delivery details.
Warranty support depends on the item and is confirmed before purchase. The FAQ currently notes a 7-day return or exchange window for undisclosed functional defects. Returns do not usually cover disclosed cosmetic condition, misuse, liquid damage, software changes, or accessories not included in the sale.
Customers should review product details, confirm compatibility, keep receipts or order references, inspect items on delivery or pickup where possible, and contact us quickly if a support issue arises.
SES ICT HUB content, site layout, product copy, and brand materials may not be copied for misleading or competing use. We are not liable for indirect losses, third-party platform outages, courier delays, or compatibility issues that were not confirmed before purchase.
For questions, contact sales@sesicthub.co.ke, call +254716253365, or visit the contact page.
